Building Tomorrow's Networks  (281) 465-8666

RioSuccess

WeveGotYourBack

Put the RioTel Team and their Front Line Experience to Work for You.

RioTel has become a critical engineering partner to America’s top telecom companies. We provide niche engineering services to wireless carriers in relation to their backhaul networks.

But, Don’t Take our Word for it … Hear What our Clients Have to Say.

Thanks for the Kudos.
Our great clients certainly keep us motivated with their appreciation. Here are a few recent kudos from projects completed. Watch this space for more to come – maybe from your next RioSuccess!
Equipment/Network Regroom

A regional wireless carrier hired RioTel to handle the network regroom of thousands of trunk, cell site, and backbone facilities as part of a network equipment vendor change across their Gulf Region/South Texas network. The project was coordinated closely with the field personnel and their network equipment vendor to ensure RioTel’s network service orders were cut over in time for the equipment hot swaps. RioTel continues to serve this client on new and existing projects.

I wanted to personally thank each and every one on the RioTel Team that assisted on the T1 deliveries and escalations, making our cut the top market with the most T1s delivered and minimal hot cuts that needed to occur. Thank you very much and we couldn’t have done this without the great support you provided and the extra mile you took to see and drive resolution on all the outstanding issues. GREAT JOB!

Engineer, Regional Wireless Carrier

TDM Disconnect

RioTel was awarded an aggressive disconnect project to remove older technology (TDM) circuits from the network as the customer was upgrading to IP-based backhaul. RioTel’s scope included work-order management, order placement with network vendors, tracking, escalation and reporting, while updating network inventory databases for circuit records. RioTel maintains an aggressive order placement and on-time delivery SLA for this ongoing project covering several states in the US.

Woohoo! Thank you for making this happen. I think we are waiting for one last T1 disconnect to come off the CFA records and this project is history! We Love RioTel!

Transport Manager, National Wireless Carrier

Ethernet Conversion

As networks are upgraded for 4G services, carriers not only need to convert the network technology and equipment in the field but also in their network inventory database (Telcordia Granite). RioTel was awarded a project to convert circuit records for a national wireless carrier in concert with their conversion schedule in the field. While this project was recently completed, ongoing additional projects keep RioTel active with this client.

Please convey our sincere thanks and appreciation for the positive attitudes, endless hours and support from each of your team members. As a result of their dedicated efforts, we are a ‘Team of Success’.

Engineer, National Wireless Carrier

28-09-2011
Call or email us now for more details on how we have built such a loyal customer base in such a dynamic industry. Everything changes – except RioTel service.

If “we’ve got your back” and you want to send us your kudos, feel free to call or email us and let us know. Who knows?… your kudos may show up here next.